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EMR & CRM

CUSTOM EMR/EHR & CRM SOLUTIONS WITH AI FEATURES

With features like:> AI Chatbot for Appointments & Task Management: Dynamic Graphs & Wearable Data Integration:> Symptoms Check & Emergency Scaling:> Seamless Onboarding and Third:> Party Integration.

PRODUCT OVERVIEW – AI CHATBOT

Automates intake,
record-keeping,
and appointments.

Reduces hold times
and boosts patient
satisfaction.

Minimizes errors
in appointment
management.

Frees up staff
for patient care.

Can be integrated
with symptom-checking
platforms.

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SYMPTOM CHECKING

Advanced Symptom Checking with Integration

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Provides doctors with a quick
snapshot of patient symptoms
for faster diagnoses.

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Understand abnormal test results
with words, e.g., ‘high blood pressure,’
not just numbers.

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Enter symptoms in everyday
language or medical terms.

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Quick and easy to use — enter as many
symptoms as needed without
endless questions.

DYNAMIC ADVANCED GRAPHS

Dynamic Graphs & Wearable Data Integration

Benefit to Doctor’s Office:

  • Predict and address potential health risks earlier with genomics data.
  • Provide personalized, preventive healthcare based on genetic insights.
  • Support better treatment decisions and offer advanced, cutting-edge services.
  • Attract patients seeking innovative healthcare options.

GENOMICS SERVICE

Genomics Data Integration

Benefit to Doctor’s Office:

  • Access real-time patient data (e.g., heart rate, steps, glucose) in a clear visual format.
  • Monitor patient progress between visits and make quicker, informed decisions.
  • Identify potential health concerns early, enhancing preventive care and improving outcomes.
  • Can be integrated with the AI Symptom Checker for comprehensive patient insights.

IMPLEMENTATION & ONBOARDING

Seamless Onboarding & Third-Party Integration

Benefit to Doctor’s Office:

  • Smooth implementation tailored to the office’s needs, minimizing downtime.
  • Quick staff adaptation to the new system
  • Connects with healthcare providers and labs for better care coordination.
  • Enhances efficiency and saves time through a connected healthcare ecosystem.

COMPLIANCE & SECURITY AT ARP

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HIPAA Compliance (U.S.)

  • Ensures security and privacy of protected health information (PHI)
  • Implements administrative, physical, and technical safeguards
  • Protects confidentiality, integrity, and availability of ePHI
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GDPR Compliance (EU)

  • Aligns with General Data Protection Regulation (GDPR) requirements
  • Ensures transparency, security, and accountability in data handling
  • Emphasizes data minimization, clear consent, and robust protection
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Adaptive Compliance & Certification

  • Adheres to standards like HL7, ISO/IEC 27001, and more
  • Ensures systems meet security, reliability, and functionality standards
  • Prepared to implement emerging protocols and certifications

CASE STUDY E-HEALTH CONSULTATION PORTAL DEVELOPMENT

Healthcare Access and Management

Objective: Develop a secure, accessible platform for global patient-doctor consultations tailored to the needs of the Department of Health – Abu Dhabi

Solution: An intuitive portal enabling patients to upload documents, describe symptoms, and consult with healthcare providers.

Outcome: Enhanced accessibility, efficiency, and security in global healthcare access through the app.

CLIENT’S NEEDS AND CHALLENGES

Challenges and Objectives

Operational Inefficiencies:

High labor costs due to manual document management and patient coordination.

Scheduling Issues:

Ineffective scheduling leading to missed appointments and lost revenue.

Accessibility Gap:

Limited reach in underserved areas restricting global consultations.

Data Security Risks:

Potential data breaches without a secure portal.

Enhanced Patient Engagement:

Lack of integration of wearable devices and AI-driven tools for proactive health monitoring.

OUR SOLUTION

Advanced Features of the app

AI Symptom Checker:

Smart health assessments, natural language input, providing preliminary assessments to save time.

DNA Pre-Check – Genomic Integration:

Personalized health insights from the Genome Program, supporting proactive health management.

Secure Data Management:

REST API and PostgreSQL for a secure, scalable backend.

Advanced Scheduling System:

Enhanced appointment management with automated reminders and rescheduling to improve patient engagement and satisfaction.

User-Friendly Interface:

Built with React for easy navigation.

Automated Processes:

Streamlining operations to reduce labor costs and improve efficiency.

Global Reach:

Expanding the client’s patient base and reach through online consultations.

ESTIMATED SAVINGS AND GAINS

Want to know what impact the system can have on your business?

Expanded Global Reach:

15% increase in patient reach, capturing previously unserved patients, resulting in approximately $150,000 in revenue for every $1,000,000 of annual revenue.

Optimized Scheduling:

Improved appointment management reduces no-shows by 30%, adding an estimated $1,200,000 in annual revenue. Also improved customer satisfaction.

Labor Cost Reduction:

20% reduction in manual labor costs due to automation, saving around $400,000 annually.

Total Annual Operational Savings:

Approximately $2,100,000, or a 25% overall reduction in labor and management costs.

ONE-TIME SAVINGS:

SECURITY RISK MITIGATION:

Enhanced data security measures decrease breach-related costs by 40%, saving approximately $400,000 in potential fines and recovery costs.

PLATFORM OPTIMIZATION

Efficiency improvements avoid 15% of potential redevelopment expenses, saving $50,000–$100,000.

ADDITIONAL OPERATIONAL SAVINGS:

Automation saves approximately 20% of administrative hours, further reducing staffing needs and costs.

AI Symptom Checker and Automated Scheduling: 40% reduction in consultation and scheduling management time, yielding approximately $450,000 in annual operational savings.

Preventive Healthcare Cost Reductions: Promoted preventive care, potentially reducing chronic disease management costs by 25%, saving $500,000 annually.

Data Security & Compliance Savings: Robust security measures reduce compliance-related costs by 60%, saving approximately $1 million annually.

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